What you provide
Our enquiry form asks for your name, reply email, country, product choice and optional notes. Device requests also include a quantity. We use these details to respond to your request and discuss availability or a deployment. Please do not include sensitive information in the notes.
Reviewing and sending
Reviewing a request does not send it. Where direct delivery is enabled, the form sends your reviewed details through our AWS-hosted enquiry service to Wix Forms, where our team manages the request and contact details. Wix handles the associated team notification. AWS stores a request fingerprint and delivery reference for duplicate protection, with expiry scheduled after 24 hours; these receipt records do not contain your message. Otherwise, you can open a draft in your email application or copy the request and send it yourself to support@smartbeekeeper.com.
Newsletter
If you explicitly opt in to our newsletter, we send your email address and subscription choice to our existing Wix mailing list. You can unsubscribe using the link in our newsletters or contact info@smartbeekeeper.com. Sending an enquiry does not subscribe you to marketing emails.
Temporary language-switch drafts
If you switch the enquiry form’s language, your unfinished details are held in this browser tab’s session storage and restored on the next form page. The draft is removed when read and expires after five minutes. It is not a completed enquiry.
Scheduling and external services
The booking calendar opens Calendly in a separate tab. Information you enter there is handled through that service. You can instead request a time through our enquiry form or by email. The website also requests fonts from Google Fonts; loading external resources exposes connection information such as your IP address to their provider.
Optional visitor statistics
On smartbeekeeper.com, Google Analytics loads only if you accept visitor statistics. It measures page visits using our existing analytics property. You can change your choice using Privacy preferences in the footer. Your choice is stored in your browser for up to six months. Our staging website does not send production analytics.
Questions and requests
For questions about how your enquiry is handled, its retention, or to request access, correction or deletion, contact support@smartbeekeeper.com. We will review your request and explain the applicable handling. This notice concerns the public website; it does not describe all data processing inside connected devices or the app.